Category Archives: I Hate People

Project Management And Industry Analysis Is Hard

After a hard day of pontificating on game industry crunch, Michael Pachter kicked this puppy.

Michael Pachter, NeoGAF’s greatest game industry analyst, has this to say about crunch (prompted by the Team Bondi and Rockstar complaints):

If you’re getting into the industry, you are going to work plenty of hours. I hear from lots of people on Twitter about these Team Bondi guys in Australia, [hearing complaints about how] they’re young and right out of school, well, don’t pick that as a profession then. If your complaint is you worked overtime and didn’t get paid for it, find another profession.

I just don’t have a whole lot of sympathy for people who say ‘I worked for such-and-such, and I didn’t get paid, and that’s not fair’. If you want to be an hourly employee, go build automobiles, and what will happen is they’ll close down your plant some day and you’ll be out of work.

My first reaction, like anyone who works in the video game industry, was “Oh. Michael Pachter. He’s either (a) wrong, (b) stating the incredibly obvious, or (c) both.”  But the problem here is that people actually pay attention to this person. Thus, they may actually believe him and think continuous crunch is normal and expected. So, in the ever-continuing compulsion of correcting people who are wrong on the Internet, I feel it necessary to actually correct some of the ridiculously glaring falsehoods in Pachter’s, er, ah, um, analysis.

So. Point by point:

  • The [Team Bondi staff] were asked to work crazy hours, I don’t know anybody in game development who calls it a 9-5 job. So that [complaint] doesn’t really resonate with me.

    That’s nice. But whether it “resonates” with you or not, expecting people to work 60 hour weeks on a regular basis is not normal. The 40 hour week exists for a reason. Really! This is not new!  And people have actually done studies about its effectiveness in the game industry! The longer you encourage your team to focus on the project to the exclusion of their lives, the worse work they will do. This has been proven, again, since the era of industrialization. This is not happy froofy hippie stuff. This is basic project management. The fact that many game companies utterly fail at basic project management does not make any less a tenet of basic project management.

  • I think [the point] that everyone is missing is that, if a game is good – and LA Noire was good – there will be a profit pool, and there will be bonuses.

    Really? Because that’s certainly news to the developers of the best-selling game ever made. But even when your publisher doesn’t make “screwing your developers” part of their business plan, in every large project, the top tier of developers – the leads, perhaps the superstar engine developers and the media-suckup designers and producers that are on Michael Pachter’s speed-dial – may have bonus packages as part of their compensation contract. Do you seriously believe that the line programmers and artists can count on profit sharing and bonuses, as opposed to, oh, I don’t know, being laid off three days after the game ships? And do you think they don’t crunch? In fact do you think that the media-whore producers on your speed-dial (who, by the way, are largely responsible for the atrocity of project management that results in crunch in the first place) do crunch?

  • Apparently there are people who don’t like McNamara, apparently there are people who think he is a tough boss. Making a game is not easy, it is a complicated process, managing the process is really hard. The LA Noire project was disrupted, and there were several false promises of finishing the game, and poor Brendan McNamara – who is probably going to be ‘rich Brendan McNamara’ – was put in the position to get his team to crunch and get it done more than once.

    OK, I’m really trying here to come up with something besides “Wow, Pachter, you’re really kind of a jerk”. And failing. I don’t know. There’s got to be something. Are we supposed to be feeling sympathy for the producer who put his team through hell so he personally could get rich while the people he was responsible for got completely screwed? Because I’m not really feeling it. Really, all I’m feeling is kind of the “Wow, Pachter, you’re really kind of a jerk” thing.

  • Sweatshops should have unions but games studios, which tend to pay people a lot of money, shouldn’t.

    Yes. Because other creative industries never do that sort of thing. Of course, if you’re Michael Pachter, you probably sympathize a lot more with, say, John Ricitello and Bobby Kotick than Joe down in QA. Even if your entire work as an analyst comes largely from Joe in QA’s posts on NeoGAF.

But really, I’m being too hard on poor Michael Pachter. First, because the man is making a living off of being an industry joke, and to be fair, he is doing a damned good job of his vocation. And second, because why should the game industry be any different from everywhere else?

This Just In: World of Warcraft WILL KILL YOU DEAD (via FoxNews)

Foxnews, that paragon of moderate, thoughtful journalism, has an article with the following title:

Online Game Meetings Sometimes End Tragically, but Phenomenon Remains Rare

What the hell is this headline saying. Is it claiming that thankfully, the phenomenon of people meeting each other in online games is rare? Or is ending tragically a rare phenomenon? Or does the copy editor at Foxnews even speak English? That last option is the most comforting to me. I’d like to think that News Corp has an enlightened policy of hiring immigrants new to our shores.

And that’s just the headline. Actually clicking the link and reading the story makes my ears bleed.

“When you’re in a social situation like that — playing a game, having fun — you’re comfortable with the people you’re playing with,” said cyber-stalking victim Jayne Hitchcock, president of Working to Halt Online Abuse (WHOA). “People are just not very careful. They lose all sense of reality and themselves.”

Well heck. Clearly we must NOT BE COMFORTABLE WITH EACH OTHER. I can do this. I’m pretty damned uncomfortable with you RIGHT NOW, I’ll have you know.

But wait – it’s not just comfort we must caution ourselves with. It’s the horrible, horrible spectre of roleplaying. That’s right, you have been decieved – she’s not really an elven mage.

“You’re hiding behind a cloak of anonymity and false pretenses,” said University of Baltimore criminologist Jeffrey Ian Ross. “They force you to pick an alter ego.”

Ross said that because defenses are down, people can be more susceptible to the advances of predators or those who are mentally unstable.

Also, since criminologists are commenting on online games, can I comment on unsolved crimes now? I’m just sayin’ is all. Here, like Foxnews I’ll illustrate with a picture.

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Of course, the prompting for this outburst of heavy breathing has been the “Baby Grace” story, where the parents of an abused and murdered child were revealed to be World of Warcraft players. Surprisingly, the press spin was not “first abuse and murder case found in community of nine million”, but “OMG YOU COULD BE NEXT LOG OUT NOW NOW NOW“.

When Priester discovered she was pregnant last February and her own parents asked her to leave, she moved in with the Sawyers, Trenor and Riley.

By then, Trenor had developed an interest in World of Warcraft, an online fantasy game. Priester said Trenor would play it for hours, sometimes long past midnight.

Trenor met Zeigler online through the game, police say. Zeigler told her that he lived in Houston and worked as a Shell Oil contractor.

“Kim was young, I mean, 18 years old, naive,” said Sheryl Sawyers. “Maybe he painted a pretty picture and that’s, you know, what made her move down there.”

There were some token voices of sanity – surprisingly, not every person who met a friend from an MMO then proceeded to murder them. Or, as this wonderfully economical quote in a story not published by Foxnews puts it:

“We have to be cautious and not think everyone online is crazy,” said Celia Pearce, a professor at Georgia Tech’s Experimental Games Lab

But of course, with Foxnews, the closing thought is what counts. And what is the closing thought for this article?

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Until later, friends, please, if you meet each other, try to restrain the urge to MURDER EACH OTHER DEAD. I know, it will be tempting, since the Internet is involved. Courage.

Clearly, We Do Not Deserve Nice Things And/Or People

Because this entire episode has convinced me that gamers are really, really stupid I’m going to use very small sentences and lots of pictures.

Assassin’s Creed is a really fun game.

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Assassin’s Creed was made by a fairly large group of people.

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As you can see from the last picture, one of them, the producer as it turns out, is a fairly attractive, and well-spoken young woman.

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Ubisoft marketing took advantage of one of the team members being well-spoken and photogenic. The gaming press reacted…

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…well… let’s just say restraining orders may be needed.

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In fact, you might wonder if Jade Raymond’s Assassin’s Creed was an actual game, or if the entire purpose of creating a next-generation free-form adventure game set in the Crusades was simply an excuse to post pictures of pretty girls. The Internet is apparently short of these.

Hey, look, more!

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This is from the unofficial Jade Raymond fan site. I wonder if my producer will ever get an unofficial fan site. Since he’s not very pretty, probably not.

But this is all just harmless fun, right? Right? Surely we can take the genre-bending spectacle of an actual gee-she’s-purty she-smells-nice can-I-see-the-rabbits-george woman in a significant game development role and not make something awful from it?

Yeah, whatever. This is the Internet. We break everything.

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That vile little comic (trust me, it gets a lot more offensive) is now famous because Ubisoft is trying to sue it out of existence. Apparently they only like creepy Jade Raymond fanservice if it’s happy creepy fanservice. Or if it’s done by real game journalists.

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By the way, Assassin’s Creed is really fun. For some reason I thought I should bring that up again. You know, in case seeing pictures of a real girl makes you forget. Apparently this is a problem many people have.

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Other commentary on how we can’t have nice people (warning: both are apparently written by real girls and as has been shown, we just can’t handle this):
Game Girl Advance
Feministe

The always readable Sanya Weathers (who is also a real girl, but moreover also can and will kick your ass) has well-thought-out points as well.