RealID: Scare-Mongering From A Lot Of People With Funny Names

Wryxian, Blizzard Europe:

We have been planning this change for a very long time. During this time, we have thought ahead about the scope and impact of this change and predicted that many people would no longer wish to post in the forums after this change goes live. We are fine with that, because we want to change these forums dramatically in a positive and more constructive direction.

 

It’s been very obvious over the last few years that the forums are an exceptionally valuable source of information both for players and for us to gather feedback. There are many threads on this forum now, and over the last few years, that people have been constructively discussing many aspects of the game. They’ve received new wisdom and have then been able to go back to the game and enjoy it further with the new knowledge acquired through the forums.

These threads, however, can often be lost amongst a great deal of other threads that are basically filled with trolling, name calling, flaming, off-topic conversations and that’s just a small amount of some of the content that has been found in these forums over the years. We don’t want that anymore, and we believe the Real ID change will bring about a lot of the improvement that we are hoping for.

There’s a lot of scare-mongering going on about the change, but there seems a need to make something very clear. The forums have always been an optional extra — something you can choose to participate in if you wish to. With our Real ID changes for the forums, this is still the case. The only difference will be, if you do choose to participate in the forums, then you will do so by using your real name. But only after you’ve been warned and accepted this in advance.

Wryxian, Blizzard Europe (again):

A lot of legitimate and understandable concerns are being raised. It would be hard for myself or any caring individual to not empathise with the fears and concerns people have. But amidst these concerns there is also a bit of something going on that I can’t easily describe with other words, but I’ll try.

 

Posting on the forums with your real name will be optional — yes, in the sense that the options are simply post and show your real name, or do not post and you keep it confidential. If people are happy to post and do not feel intimidated by this, then great — hopefully they will also post constructively (though it’s fair to say, this isn’t a given). It might be scary to consider posting with your real name, in which case it might be advisable simply not to post in these forums. There’s a whole load of other forums across the internet where you’ll be able to post in a more anonymous way, and maybe you will make a useful and constructive contribution there instead.

If you really do read all posts in this thread and others, like we are doing, then you will see some examples of what I was meaning by “scare-mongering”. There are posts from some people who are either confused by the changes or generally uncertain, and they are getting understandably scared and then posting in a way that scares other people in the process. With such a change as we have outlined, it is completely understandable that people can and do feel this way. Describing the process of scaring others and raising the level of general fear as “scare-mongering” does not in any way diminish people’s validity in doing so, nor does it dismiss the usefulness of anyone expressing themselves in any way, including in a way I might describe as “scare-mongering”; the term simply describes it for what it appears to be.

Randy Farmer, virtual world architect/pioneer:

It is completely unreasonable to expect that people will understand the risks of using their real names on a message board – and if they DO understand, I contend that most people won’t bother posting anything at all.

 

In short:

  • The trolls now get more information to harass
  • The best players will leave
  • The casual players will panic when they realize that their private-time activity is now public.

This is lose-lose. The worst kind of change. The only upside I see is the ability to lay off board moderation staff as traffic (good andbad) plummets.

Sanya Weathers, community management expert:

We won’t know the legal truth until Blizzard gets sued for wrongful death.

 

Yes, I said death, and no, I’m not overreacting. Someone is going to get stalked through because some whackadoodle fell in love with an avatar. Maybe the victim did a little roleplay and the stalker took it too seriously. Maybe the victim hurt the stalker’s widdle feewings during a message board discussion. Who knows. Marriages break up (and reform) every day thanks to MMO drama leaking out into the real world. Blizzard should know this better than anyone. Good lord, you can’t go a week without an international advice column posting some complaint about a spouse or a kid that is too involved in WoW. That’s not Blizzard’s fault. “Here’s the real name of the person who sexxored you and then changed her mind/called you an idiot in front of all your friends/won’t talk to you because you’re creepy” will lead to something disastrous. Unfortunately, the person to whom the disaster occurs will be one of the people who is sitting here today scoffing at the “scare-mongerers” and “alarmists.” Because the scare-mongerers and the alarmists won’t be posting.

Spinks, blogger:

There was a time when Blizzard was viewed as a company run by and for gamers. That time is now over. Even aside from the wrongs or rights of the proposal, no company that fails so badly in understanding gamer culture can really claim to be one of us any more.

Ysharros, blogger:

It’s a game. Or, it’s this blog. It’s something I do in my spare time that has NO relation to my professional or a large part of my personal life and I see no freaking reason why everything should be made public when it’s not my explicit there-and-then decision to share said info. (So my decision in this case is going to be: keep your fucking games thank you very much.)

 

It’s not that I object to people knowing who I am if *I* choose to share it with them. After all, I don’t get on the bus and tell every bloody passenger on it what my name is. They have no particular right to know it and I have zero obligation to tell them. So why the hell should every asshat — and god knows there are a lot of them — in a given game be able to find out exactly who I am, where I live, what my gender is and how much I enjoy being stalked?

Tobold, blogger:

Social networks using real names can work, but the history of Facebook shows that one fundamental rule for these networks is that you can’t have people signing up with some level of presumption of privacy, and then withdraw that privacy protection later. Thus it would be okay for Blizzard to lets say release their next MMO game with a RealID system and inform everybody that their real name will be used in that game. It is *not* okay to let people play for nearly 6 years under anonymity, and then strip that anonymity away. Even if the Greater Internet Fuckwad Theory predicts that stripping people of their anonymity will make them behave better.

Larisa, blogger:

If we can’t communicate with Ghostcrawler through the forums anymore, since they put adults with concerns about their personal integrity in the same group as trolls, we can always go back to old-fashioned hand written letter writing. It’s a forgotten art, but it’s not as hard as it may seem. All you need is a pencil, a paper, an envelope and a stamp. Quite handy when you think about it. You don’t even need electricity!

Syncaine, blogger:

Can this thing launch already? This is like watching a car accident, only instead of seeing the flaming wreck after it happens, you’re like Nicolas Cage in that movie no one saw where he can predict the future, and you actually get to wait for the car wreck to happen right in front of you.

Carebare, moderator, Elitist Jerks:

The idea of merging RealID into the Blizzard forums is dumb. The more places that say it’s dumb the better (which includes here). If your post violates our forum rules we will infract you for it, but the do not whine rule is waived for this thread only. Carry on.

Nattie, commenter, Metafilter:

People won’t actually harass other people outside the game, come on.

 

This is just wrong. I don’t know how else to put it. It’s a lovely thought, but people go to great lengths simply to harass others in-game, and just handing the real name to them without their even having to do any work for it makes it easier to harass them outside the game. If you really, truly think it won’t lead to harassment, you are underestimating both teenagers and angry, socially ill-adjusted people — a ton of whom play WoW, alongside all the normal people. People already go to crazy lengths to e-stalk people and some of it already culminates in real life confrontations. I have trouble believing that anyone who says this has actually ever played an MMO, so if you haven’t, please consider that you might not know what you’re talking about and people aren’t just paranoid and complaining about nothing.

And, more on this in a moment, but one really needs experience in the gaming community to comment on it. Particularly those in doubt of women being SEVERELY harassed in-game and, yes, on the forums. The gaming world is way more hostile to women than you think. I wish it weren’t, I really, really do, and I know you mean well, but please do not say you doubt those things when I and other women have been through a lot in that regard. The WoW forums is not Metafilter by ANY stretch of the imagination. I would not mind my real name being on Metafilter and I’ve posted things here I wouldn’t tell my mother, but I would probably cry if my real name was next to my WoW posts.

Anonymous RL friend, IM conversation:

1:56:58 PM Friend: ok go ahead and realid me 1:57:04 PM Friend: cause you and i will be the only two left playing 1:57:10 PM Me: heh! 1:58:07 PM Friend: i’m serious 1:58:08 PM Friend: everyone is leaving :(

 

  • Tox

    The largest World of Warcraft guilds should come together to formally protest Real ID in the same way that fans come together to lobby for TV series renewals. Put together a website, explain what’s wrong with Real ID, and then mail a ton of letters and peanuts to Activision Blizzard.

  • mcl

    I think that in order for Blizz to get the information they really want they should just up the ante and have their new toy require that you be identified by SSN#, mother’s maiden name, and zip code.
    Glad that I have been done with them for quite some time.  This is along the lines of Direct2Drive not requesting phone #’s in shipping forms but requiring you to listen to a Pin # on your phone to post in an online form.
    Don’t dance around the issue, ask the WoW junkies for a notarized copy of their I-9′s, W-2′s, and a DNA and stool sample.
     
    mcl

  • http://unsubject.wordpress.com UnSubject

    As others have pointed out, I don’t think Activision Blizzard are really going to hear much of the protesting. Cataclysm is going to shift a big number of units while people are going to just throw money at Starcraft 2 and Diablo 3 (who are throwing in the double whammy of Real ID and no LAN capabilities).

    Someone else pointed out that Cryptic managed to have full Facebook and Twitter / other social network capabilities without having to reveal peoples’ real names. Blizzard doing this “to clean up the forums” is ridiculous – its obvious Activision Blizzard are trying to move into the social network business.

    As far as cleaning up the forums go – how hard is it to make a fake Real ID account (through the creation of an alternate Blizzard account)? I’ve not tried it, but it would be pretty cheap and easy imo.

  • War

    Vetarnias:
    Speaking of the Privacy Commissioner of Canada, here’s a repost of a WoW thread now deleted:
    http://www.threadmeters.com/rYgioO/Privacy_Commissioner_of_Canada_to_investigate/
    Some of the replies are pretty depressing.

     

    And in other news, due to legal issues Canada is no longer a supported region for any Blizzard game. Activision Blizzard cuts ties with all Canadian software distributors.

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  • Cavendish

    My question is this:
    When people get new accounts for Cata (oh yes, the crack is strong in this one) and start logging their “real” name as “C**kgobbler von Gizzler” backed up by timecards and no CC registered at all, will Blizzard really let them post? And if they dont, are they ready for “Oh but this is a real name! Ill sue!” from the 10 people who are actually named something like that due to merciless parents?

  • dartwick

    geldonyetich: How comfortably overgeneralized for you to say.In any case, I’m attempting to honor our host’s request not to troll or be trolled right now.

     

    Well both settings I mentioned have been full of people already primed to be obnoxious and take gaming slights personally. Its not a matter of the names encouraging people to be bad – its matter of giving bad people the names.

    Its kind of like when someone complains about paroles moving in next door being dangerous. And some liberal nut replies. “Are you sure having neighbors leads to crime.” Youre intentionally missing the the point.

    I play games with many people anonymously that I wouldnt trust IRL(the ones i do want to trust I choose on my terms.).

  • Grumm

    @Vetarnias

    Whoops on my part. I should have said that the us mil can’t perform psyop on its citizens. Alot of my cohorts went on to work for news organizations once they were out. Anyone thinking I’m blowing smoke up their rear should do a search on npr, psyop, msnbc for a small example.
    P.S Canada has psyop units as well

  • yunk

    I think everyone quoted is correct. It will be great for the forums, no big deal for the majority, and eventually someone will get stalked or worse. At least it’s only the forums and you don’t need to use those or let anyone know your real name.

    The bigger concern for me is someone googling my name in a job interview and seeing a bunch of wow posts. I read stories about guild leading being a mark of management experience, but I have seen hiring managers specifically turn down people who play wow, because of the perception they play more than work. Especially after getting burned by some kid addicted to playing constantly. I use psuedonyms for a reason.

  • yunk

    One of those reasons being atrocious spelling and grammar.

  • James Jones

    The net result of this decision will be to reduce the number of women playing WoW by nearly a third. Maybe more, depending on how things play out and how much word gets out about this. Sure, it only matters if you post on forums, but that’s for now. Blizzard is loosing trust about privacy issues here. So it doesn’t matter that it’s only the forums to many people, they’ll just see the start of a trend that scares the crap out of them.

    But it won’t be permanent. I predict that this policy will be reversed after someone has tracked down and killed a Blizzard employee because of their account being banned. I’m not in any way urging anyone into taking that action, I’m just predicting that this is what will happen. Unless of course employees are exempt from the policy for safety reasons … but I’m not sure they could withstand that level of public hypocrisy.

  • TJ

    geldonyetich: How much of a problem, really? Lets talk severity. What I want is a measure of just how much of a problem it is versus what benefit it brings. A real weighing of pro and con. This is where “frequency of stalking in systems which already use RealID versus systems which do not” could be a good study to have. Because you’d think of stalking was completely off the hook over real name possession alone, Facebook would be a bloodbath.

     

    With Facebook, I have some control over what the general public sees in the form of privacy settings. Blizzard really doesn’t offer that for this RealID system. Forums aside, they never mentioned to anyone that adding someone to your friends list will allow friends of friends ad nauseum to see who you are. I am also hearing that malicious addons can pull your real name because apparently you are a friend to yourself. I already get bombarded by spam emails trying to get my account information and now Blizzard is just making it easier for people to get it.

    I signed up to play a game, I didn’t sign up for social networking that allows me no real means to “opt out” and no privacy settings. Do I trust Blizzard anymore with any of my personal information, NO. Do I trust that they won’t go beyond the forums in the effort to get some extra dollars by releasing my name, NO.

    Pedophiles, stalkers, people with a grudge all knowing your real name. Severity? If one person dies or is traumatized at the hands of another by this stupid and unnecessary policy at Blizzard..well that’s one too many in my book. My fear is for the people who have no idea all this is going on, whose children will be either exposing their or their parent’s information unwittingly.

    There are no pros to this, only cons..they will not stop the trolls because those are the people who don’t give a damn in the first place..they will only lose the rest of the people who don’t want their real names handed over to these types who would love nothing better than take their harassment to the home front.

  • Aufero

    James Jones:Sure, it only matters if you post on forums, but that’s for now.

    It’s more than that even right now. The RealID system has been made available to addons, and a simple call to it will return the account name of the user – which means addons can be (and most likely already have been, knowing the WoW user base) designed to reveal your account name without your knowledge. If you have any privacy concerns at all, you need to be very careful about the source of any addon you use.

    See: http://www.product-reviews.net/2010/07/07/wow-real-id-system-security-flaw-found/
    http://www.wow.com/2010/07/08/customizing-and-opting-out-of-real-id/

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  • DoubleD

    This sounds like an idea born out of some new Chinese law. Perhaps they need to implement this to keep their Chinese operating license? Because I really can’t see a need for it over here.
     
    I don’t think the developers are this stupid. There has to be some suit thinking this is a great idea, or some sort of money incentive for oversease requirement.

  • Vetarnias

    @Grumm
    P.S Canada has psyop units as well
    I know. But we Canadians always try to wrap everything in a sort of moral superiority that, well, we really don’t deserve.

  • Aberron

    Hmm, my account got hacked and resold last month.  Blizzard kicked them off and reset the account for me. However, having lost my disks I had to fax them a passport or something to recover my account.  I really couldn’t be bothered and predictably within a week someone had hacked it again.  I decided they obviously wanted it more than me and forgot about it.
    Oh the irony, I could tell you all who I am so that when ‘I’ inevitably start trolling the forums you’d know it wasn’t actually me but I don’t want to spray my name around.
    While I am clearly an idiot, are there any metrics on the number of people who are unaware that their account is currently hacked (and tooling around Badlands in my case)?

    Will this number increase or decrease after the RealID bomb hits?
     
     

  • Aberron

    Apologies for double post but the irony is too delicious.

    My reluctance to send them a copy passport to recover control of my account was driven by feeling uneasy with scanning my passport at work, not having a scanner myself, and having a copy of my passport held on my company’s servers (which is how our scanners work).  For privacy reasons.
     
    Hoisted by Own Petard

  • http://twitter.com/Android8675 Andy

    Armchair Arcade with a pro-POV. I honestly think this guy doesn’t play that much though.
    http://www.armchairarcade.com/neo/node/3351

  • Jhon Doe

    Before commenting, I want to say that I made already my decision….
    And I did cancelled my account that will expire in a couple of weeks. I took also time to fill a reason for cancellation that is: Eula and Privacy related
     
    Ok, let’s suppose I’m someone with a lot of social netowrk stuff…
    (in reality I don’t have even facebook…)
    Anyway, even in facebook as I had been told you can select who can see you and what can see about you.
     
    In blizzard forums it’s all public and searchable… bad idea…
    Also there’s people that feel quite secure having a common name… But having a common name means only that is needed a little more refinement. like adding an interest (wow or sc2) and the search is already restricted
     
    Also I would like to talk about something really happened to me….
    I was levelling an alt with a name that sounded female….
    I was near brill as my very first levels and someone whispered me just to “talk” and asking me my realname…. I’m male but refused to tell anything and noticed that he was keeping to chat with me even after I told him that I was male…. because he was “sure” I was cheating… bleah….
    /ignore
     
    hope many will follow the best method to say Blizzard that this is a bad idea…..
    cancelling account
     
     
    bye bye
     

  • Docmdnite

    Julian: The $64 bucks question (cheap) to me really is… … were they really not anticipating the huge backlash from this, or were they actually counting on it? We’ll find out soon enough.

     

    No they weren’t. Kotick said as much in a May interview in USA Today. Link is…

    http://www.usatoday.com/communities/gamehunters/post/2010/05/blizzard-and-facebooks-friendly-social-networking-deal-launches-with-starcraft-ii-/1?imw=Y

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  • Leon

    Wryxian, Blizzard Europe: states quote

    “With our Real ID changes for the forums, this is still the case. The only difference will be, if you do choose to participate in the forums, then you will do so by using your real name. But only after you’ve been warned and accepted this in advance.”

    This implies an informed adult giving legal thoughtfull consent to a computer GAME played by many minors who CAN NOT LEGALLY give informed consent. See the problem??? I know complaints have been made with authorities in many countries by concerned parents and users and the whole fiasco will be taken out of there hands.

  • Marc

    This is a pro opinion (or at least not an anti one)
    So, what if people can read you real name? What good does it do anyone? It only matters if additional information is found on other websites, such as facebook, linkedIn, etc. Is there a possibility for stalking? Sure. But it already exists all over the web.
    I’m sick and tired of people insulting and harassing others online, because they can hide behind their STFUiPWNyo anonymous alias. I will definitely go and check out the WoW forums again, just to see if it made a difference.

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  • Rob

    The trolls will still troll with fake accounts while reasonable posters simple won’t post. Fission Mailed.

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