Really. Freaking. Tired. Of. Posting. These.

This entry was posted on Wednesday, February 4th, 2009 and is filed under Mythic, Recession, _. You can follow any responses to this entry through RSS 2.0. Both comments and pings are currently closed.

#1 by Mist on February 4th, 2009

The sudden but preventable bleeding of customers basically means they deserved it.
#2 by Mist on February 4th, 2009

Response on the herald already.
http://www.warherald.com/warherald/NewsArticle.war?id=607
#3 by Angelworks on February 4th, 2009

Having worked for software companies for over 10 years – my translation on this official comment is “game isn’t nearly as profitable as we planned and we are shedding more employees to make the game more profitable”. I haven’t tried WAR yet – because I have a personal policy not to try any MMO that doesn’t have a free trial (I’ve been burned before), but can anyone comment on how responsive their customer care is?

As someone who has done technical support at most every level (front line, escalations, engineering liaison etc) I can tell you in any IT/Software organization – Tech Support and Quality Assurance is ALWAYS the first to be let go when things get rough.
#4 by Saylah on February 4th, 2009

It’s sad and unfortunate. I work at a corporation that is laying people of 2K at a clip. Those of us still there are fortunate but it’s depressing as HELL seeing people lose a job they’ve had at a company for 15+ years. Ugh.
#5 by Stupid on February 4th, 2009

The really unfortunate part is that some of the people that were let go were very experienced, smart and jaded senior designers and developers. I’m sure that the decision was not easily made, but… really?

Meanwhile, other designers who are obstinate, stubborn, unwilling to accept their own flaws and not willing to accept any criticism of their “pet” ideas, even when presented with an encyclopedia of evidence to the contrary… those guys are still working.

Life isn’t fair.
#6 by Adam on February 4th, 2009

Now if they had official forums, they could have an alternate revenue stream from ad banners like Blizzard…
#7 by Matthew Weigel on February 4th, 2009

Yeah, I’m ready for this to stop.
#8 by neothoron on February 4th, 2009

I couldn’t help but smile at

Since the launch last year, the demand for customer service has gone down as players become more familiar with the game.

Why not say that demand for customer service has gone down also because the number of customers has gone down?
#9 by Garthilk on February 4th, 2009

The good news is, now that they fired all those people, they can take that money and spend a few hundred thousand dollars on official forums. Hire moderators instead of developers, yeah, that’s going to make the game better.
#10 by Hawken on February 4th, 2009

As much as Mythic tried to make Warhammer attentive towards the casual player, and make it easier for people to just log in and play some scenarios or a quick pve dungeon. They lost the most important thing an MMO needs to survive.

Its called IMMERSION and warhammer does not do that well.
#11 by Jiffy on February 4th, 2009

Hawken :
Its called IMMERSION and warhammer does not do that well.

That was one of my beefs with the game. All the zones just felt like they were stitched together, with no real flow. You go from A to B to C, like an assembly line. Things just didn’t feel like a “world”. So I went back to WoW. I would love to see exp gain from doing BG pvp, like in WAR. One of the things WAR did right was give you the ability to get experience just from participating in pvp battles. That was a great addition and would like to see Blizzard implement (though, that would kill twinking).
#12 by pharniel on February 4th, 2009

sadly expect to post more.
and it 100% sucks. i havn’t been as down about pc gaming since the closing of looking glass, but the simple fact that gmae projects, including and especially MMO’s have refused to adobe bare bones best practices and mangement techniques is only going to make the highs kinda higher, and the lows ever so much lower.

and we’re not even in the deep throws of the low yet.
#13 by J. on February 4th, 2009

This is affecting my potential for upward movement.
#14 by EpicSquirt on February 4th, 2009

MJ’s bullshit bingo continues.
#15 by dartwick on February 4th, 2009

Maybe they will fire tha British tard who made WAR into his pet world instead of an MMO that people want to play.
#16 by Mist on February 4th, 2009

dartwick :
Maybe they will fire tha British tard who made WAR into his pet world instead of an MMO that people want to play.

Hope his old job still wants him back. He would have been good as a PR/community person, but putting him anywhere near the design was a very bad idea.
#17 by Glasseye on February 4th, 2009

Angelworks :
I haven’t tried WAR yet – because I have a personal policy not to try any MMO that doesn’t have a free trial (I’ve been burned before), but can anyone comment on how responsive their customer care is?

WAR does have a free trial via the recruit-a-friend program.

Their customer support is quite good, compared to the average MMO. Critical issues (such as being stuck in world geometry) are dealt with swiftly.
#18 by chas on February 6th, 2009

@Glasseye
The fact that they need human CS intervention for something that could be done by the user by providing a simple /stuck user function (like most other MMO’s I’ve tried) doesn’t exactly fill me with confidence.
#19 by Dirk on February 6th, 2009

the game picks up that you are stuck and asks you to log out, iirc. the problem is if you are stuck in combat, you cant log out, catch 22.

the one time I lost something (gold bag in keep taking), they were relatively quick to respond and polite but not willing to give me the bag I won. Supposely they dont track who wins, and they wanted me to possibly report/explain the circumstances of how it happened. Thanks but thats not my job as a paying customer.