So, let’s see if we can get this all straight:
- Wrath of the Lich King to launch tonight, one of the largest MMO releases ever with millions expected in sales the first week, and launch day events so large rumors are Blizzard is subsidizing mall openings so that Gamestops can stay open to do midnight events
- As Burning Crusade last year, a patch is initially released to front load the usual teething pains from a major code upgrade
- Players squirrel away an unbelievable amount of resources in order to be first out the gate to power up new trade skills, and in many cases stash them away in the in-game email system
- During Tuesday’s maintenance period, the mail system crashes and all in-game mail from the past 2 weeks is lost causing wailing and gnashing of teeth
- Said wailing and gnashing of teeth causes the official forums to crash and burn, and in some cases brought back up as read-only
- The game servers remain down most of Tuesday and finally come back sans mail, but with an in-game email to everyone telling them their in-game email isn’t working (no, I’m not making that up)
- Once the servers are up, a slight bug is discovered which allows players to purchase PvP epics for free
- MASS CHAOS
- Servers are back down today to fix, um, free epics
- But hey, Wrath of the Lich King is coming out tonight, biggest MMO release ever!
Did I miss anything? Because when an MMO failure is so large even Prokofy Neva notices from deep within the SL bunker, you know it’s kinda a big deal.
Edit: Oh yeah, missed one minor thing: 7-11 broke the street date. So if you don’t want to wait for a midnight launch party, buy a copy now and wait for Blizzard to pop open the servers at 9PM Pacific. Assuming, you know, the servers haven’t melted into small puddles of liquid silicone.


#1 by pharniel on November 12th, 2008
wow. jsut. wow.
#2 by Freakazoid on November 12th, 2008
I’m grinning like a motherfucker.
#3 by yeahreally on November 12th, 2008
Even its failures are more epic in scope than its competitors.
#4 by FNORD on November 12th, 2008
wow. WoW, wow.
#5 by Matt on November 12th, 2008
To be fair, none of the items in the mail were permanently lost. Just, uh, temporarily misplaced. They’re being restored over the next few days. That was all in the in-game mail you linked, which, it should be mentioned, actually was readable in-game.
Also, I’ve got to believe that today’s/tomorrow’s failure will be even more epic.
#6 by DoubleD on November 12th, 2008
This could turn it around for Vanguard!
(Or, AOC, or War, or)
/bitofhumor
#7 by Fear on November 12th, 2008
Bring back precasting, for the love of all that is holy… please!
The last few weeks in WoW have been a total disaster. You name it, it has probably happened. Lag, major downtimes, stuff lost, stuff found, stuff for free and probably even stuff I forgot about. I can’t keep it all straight anymore, I just write it all down.
Good scoop Lummy…
#8 by mystery on November 12th, 2008
I’m actually pleased with the outcome. All my swoop-bids on low cost herbs paid off immensely, as no one was around to out-bid me.
#9 by Naladini on November 12th, 2008
Obviously these are all tactics to garner attention for a product that has gone by largely ignored the past several releases.
#10 by Yofro on November 12th, 2008
Sounds like they should’ve invested in MS Exchange lite for their email system.
When your this big though something as simple as the in game mail system will have a huge impact. Kudos to them actually fixing it rather than ignoring tyhe issue till after WOTLK release which most companies would do.
#11 by rbtroj on November 12th, 2008
Prok does a pretty poor job of trying to appear ignorant of All Things WoW on her blog.
#12 by Ashendarei on November 12th, 2008
yeah, the worst part about this whole debacle is the pure LACK of communication to their playerbase.
It’s one thing to post a “there was trouble with “XXX” update, servers are gonna be down for a couple hours” and fail to meet that deadline.
it’s something else entirely to miss it by THREE FU%KING HOURS w/out updating your message to players.
When I saw the fuss that this was stirring up yesterday I pretty much signed off on any thought of logging in, and went out for a nice italian dinner w/ the lady.
all in all much less stressfull, although I hear the servers just recently came back up from their failure this morning.
#13 by Brask Mumei on November 12th, 2008
People have such high expectations nowadays. I remember back in the glory days of UO we didn’t need any of these silly official announcements about server status. It was the responsibility of the players to build tools to automatically track server status and alert us to the rare moments we could log on!
#14 by Zubon on November 12th, 2008
The cake may be a lie, but the pie is already being devoured in large slices.
#15 by Random Poster on November 12th, 2008
@12
To be fair their main source of being able to tell people what was going on (the forums)crashed because of all the forum idiots trying to log in and QQ on them. That is why the forums are now read only.
#16 by Pandanapper on November 12th, 2008
I was there for the Free epics. They didn’t get rid of all of them. The smart people who read the General Forums found out that if you Gem or Enchant the epics Blizzard doesn’t take them away.
Not like I would do anything like that. *coughcough*
But it was MASS CHAOS indeed. People surrounded vendors and Taurens would stand on top of them to upset the vast majority trying to get their free items. Area 51 was a slaughter house on Illidan for about an hour till people found out you could get Tier 6 raid gear for free as well. all in all it was a grand old time watching people get frustrated over gear that they probably weren’t smart enough to enchant or socket. I got back on and the wails of pain were everywhere. As if Blizzard would let them actually keep it!
I lub newbs. :3
#17 by Mercury on November 12th, 2008
Fools. Didn’t they just give a 3-day credit to everyone for the downtime earlier? I guess this makes it a 2-day credit. Snap!
#18 by Athryn on November 12th, 2008
You couldn’t get tier 6 gear for free, that was a bug that happened almost exactly a year ago.
#19 by Mortimus on November 12th, 2008
I’ve got a strong itch in a dark area.
#20 by xzzy on November 12th, 2008
Why are free epics a big deal? When the expansion comes out tomorrow (or being realistic, next week, when the population spreads out enough that people can actually play).. they’ll start throwing greens at you that are on par with T45 epics (or whatever rank they’re up to now), replacing every item you own within 30 minutes.
#21 by dartwick on November 12th, 2008
Awesome.
Its really fun to watch an MMO you became bored and ultimately disappointed with blow up.
#22 by Not quite on November 12th, 2008
Meh, the change in item quality isn’t quite as pronounced with this expansion compared to the last expansion. If you’ve only done Kara in BC you might replace some stuff with blues (or the rare green) in the first 2 new zones, but your BT/Sunwell gear should last till level-80 blue instance drops.
#23 by Lume on November 12th, 2008
They brought down the servers to recover the mail logs and keep new mail from backing up and so they can get it back out before or shortly after release. And the free epics were only s2 for priests and locks, and necks for I believe druids.
This is akin to the time when they released a patch and shaman resto T6 was free (no tokens needed). They took down the servers and deleted people’s T6 that wasn’t purchased legitimately.
Nothing new. Just timing.
#24 by Lume on November 12th, 2008
And, for what it’s worth, none of those issues will matter if they’re fixed by 12AM EST. There’s a reason they did maintenance two days *before* release. If the game crashes and burns at midnight, then you actually have a story.
#25 by Melf_Himself on November 12th, 2008
/smug
#26 by D-0ne on November 12th, 2008
http://tinyurl.com/67oa9r Meh, the change in item quality isn’t quite as pronounced with this expansion compared to the last expansion. If you’ve only done Kara in BC you might replace some stuff with blues (or the rare green) in the first 2 new zones, but your BT/Sunwell gear should last till level-80 blue instance drops.
And I had a hardy laugh. Do the “Average Joe” (Quest Name with held by request)quests and you’ll have gear on par with Kara in the first zone. But you’ll need it by the third zone… It’s good to know people in low places.
Funny, Blizzard knew these bugs and errors existed.
Funnier still, Blizzard thought they’d fixed them all.
Funniest, Blizzard had no idea how to fix it all as of a few hours ago.
Money tree fall down and go BOOM!
#27 by Darury on November 12th, 2008
DoubleD Says:
November 12, 2008 at 1:03 pm
This could turn it around for Vanguard!
The pure irony being, I just gave up on Vanguard in the last month or so to finally give WoW a try. I feel like I’ve taken the Vanguard servers with me. But until they stop dicking around and put Galleons in VG, I’m done with it.. well, I’m probably just done anyway.
#28 by Neil on November 12th, 2008
@Lume:
The “reason” they did the did the maintenance two days before release is because it was a Tuesday.
And as someone playing WOW from the Asia-Pacific reason, I would like to say that I feel very, very smug right now. It’s about time the US players knew what it was like to have your Tuesday night primetime swallowed up by maintenance.
I noticed absolutely no abnormal impact on my personal playing time from this 18-hour downtime.
#29 by Neil on November 12th, 2008
Pardon the horrible typos above. This is what I get for typing while in a hurry.
#30 by Lume on November 12th, 2008
@Neil:
I realize maintenance is on Tuesdays. You’d have to be an idiot not to know that. I’m merely pointing out that Blizzard is cognizant of what hot”fixes” and maintenances can break. That’s why they didn’t do maintenance when TBC was released. And that release on a… gee… Tuesday.
#31 by Shiro on November 12th, 2008
Oh dear. Are we all eating the same pie here?
#32 by Aufero on November 12th, 2008
The part that amuses me in the mass chaos is the excuse made by many players on the forums that they had no way to tell this was a bug when they bought the stuff.
Let’s see, it was free, most of it only showed up for two classes (Priest and Warlock), and much of the other vendor PvP gear had odd price and requirement changes. (Like arena rating reqs for two-season-old gear that had been available to unrated players for a year, and no requirements at all for the weapons from this season.)
Oh, and it was FREE.
#33 by Iconic on November 12th, 2008
*Shrug*
Better to get some of these bugs live and then squashed before the expansion goes live than after. Lord knows there are enough bugs in the expansion that they still have to squash.
If servers are unplayable once Wrath goes live, then I’ll be annoyed.
#34 by VPellen on November 13th, 2008
I. Love. This. Industry.
#35 by J. on November 13th, 2008
I. Will Never. Fucking. Play. World of. FUCKING. Warcraft.
FUCK YOU, STOP ASKING ME.
#36 by Ironwood on November 13th, 2008
Heh. Americans.
#37 by Openedge1 on November 13th, 2008
The funniest post EVAH!!!!
Using the words Fail and World of Warcraft in the same post? Priceless.
#38 by sentack on November 13th, 2008
It’s times like this, that I wonder if more and more developers will start considerign using modern project management methods for software development in the game industry. Namely things like Scrum, which would have forced developers to write countless tests to prove each and every layer of the game before allowing a new version to get released. This repeatable and required testing, would prevent a vast majority of these bugs from going live. It’s something even at my office, it’s been pushed and proven to be very effective.
Then again, maybe falls into the failure rate for the amount of code in the game. I wonder how big the whole WoW Deployable looks like. Setting up servers and such. Must be gigs of just data and executables, along with the database and crap.
#39 by hellfire on November 13th, 2008
I was on vacation for the entire week when all this hit the fan. I came home on Wednesday, unpacked, took a nap, went to Best Buy, waited in line for about 20 minutes, went home and installed Lich King, and was playing by 12:45.
No appreciable lag in Borean, once I got away from that insipid netting quest area everything was humming along. Two hours down, nearly to 71.
This is the kind of failure we all should have
#40 by Todd Ogrin on November 13th, 2008
I am reminded of Leonidas throwing that spear at Xerces. Blizzard made a mistake! It proves they are mortal!
#41 by Lume on November 14th, 2008
So all my mail was in my inbox hours before release. And the server has only been down for a short restart to fix some bugs with merely a couple quests in Howling Fjord. Uptime otherwise has been near 100%. And the amount of lag is FAR less than it was for TBC (which was pretty much unplayable, unless you were ahead of the leveling curve).
I suppose for some people anything less than perfection is a large failure.
#42 by sentack on November 14th, 2008
By the sounds of it, this actually might be one of the best expansion launches ever! Blizzard was might smart to pre-release the expansion patch and get the bugs kinked out.
The in game mail thing is just flat out stupid, I must admit. But other then that, I don’t think anyone can call this expansion release anything but a roaring success so far.
#43 by Not quite on November 14th, 2008
@27/D-One, I’ll have to assume you only ever did the animal bosses in kara, because there isn’t crap in the first two zones from quests that compare with kara gear. Gotta get to the instances for that.
#44 by Prokofy Neva on November 15th, 2008
Whine, whine, whine. This is nothing compared to the Wrath of the Land King over at the game Second Life, where the most popular product, the openspaces sims, got their prices jacked up 67 percent.
I don’t know why you all bitch so much. I saw all these people waiting in line at the Best Buy. I even allowed my son to go out late on a school night to get in line, he convinced me it was a historic event. He came back with posters signed by the devs, some kind of steed, a hat, and the game, of course, which he continues to play unless I hide the router. While there was all that server stuff going on, first he got the free thingie that you weren’t supposed to get (and I’m glad it is confirmed here that you PURCHASE it with something LIKE coins, as some nit tried to claim I had gotten this wrong on my blog) — then he just played Spore until it was ready.
You all need more games to play.
P.S. Why would you store loot on game email? that sounds dumb, wouldn’t it be better to put it on a mule?
P.P.S. No, you will never get me to play WoW.
#45 by Octopaganini on November 15th, 2008
The moment you get behind the wheel of a seige tank all is forgiven and you will wonder why you ever even thought of trying WAR in the first place. Oh, and Prok, you wouldn’t know a game even if you accidentally sat on a joystick.
P.P.P.S. Go sit on a joystick.
#46 by Orlandau on November 15th, 2008
The moment you char-gen a Death Knight all is pretty much forgiven.
Looking forward to Wintergrasp though.
#47 by Fraeg on November 16th, 2008
you store items in game email, for a variety of reasons, it is done on many games, nothing new.
one of the simple reasons is there are far more mailboxes in games than there are banks. think of the mailboxes as ATM machines.
#48 by Random Poster on November 17th, 2008
@ Prokofy Basically you store stuff in the mail to get around the fact the banks are only located in major cities whereas you can find a mailbox in any town.
@ D-one The green loot from quests is not better than Kara gear, the Blue rewards can be on par/slightly better depending on what it adds but in cases where it is better its not better by much. I replaced the Worgen claw necklace with a Blue neck item from a UK quest and I picked up a Blue chest piece from a boss but it’s not actually better for my current spec (Feral kitty spec) as my DPS goes down with it.
#49 by hellfire on November 17th, 2008
Depends on class.
There have been occasional items at 74 that have given me pause. No upgrades yet, for sure, but there are some fantastic items. If you’re in a full set of T4 and Karazhan weapons, as a rogue, you’d be at LEAST half replaced by 74 depending on what you’ve been doing. Note: I’m in 2T5, a T6 and badge gear.
If you include Nexus and Utgarde you’d have replacements for your Karazhan weapons (presuming Malchazeen/Unrequited (or Ripper) as well as a new pair of boots, a belt and maybe a BP. All replaceable without dropping your 2pT4 bonus.
I don’t know of a class/spec’s T4 gear that’s not partially replaced after 72 from quest items and the 2 level-appropriate instances. Any specifics?
#50 by wowpanda on November 17th, 2008
I don’t know, but the mailbox=>ATM machine idea is smart! The only thing is I thought your mail will disappear after 30 days?