Warden upgraded to Matrix 2.3, Neo unhappy with sudden inability to stop Agent Smith


Another undocumented change in World of Warcraft’s new kooler than Jesus 2.3 patch: all your bots are belong to Blizzard.

You had better get an idea what we are talking about. ISXWarden and ISXWoW may never work again, and if you are using InnerSpace for WoW, this affects you.

The amount of life I have saved through the enabling of such a wonderful anti-warden program can never be payed back. I have tried my hardest not to annoy you fellows with needless and stupid questions and have enjoyed being a part of isxwarden/wow. I can only hope that you defeat warden once again…

Lax, the author of ISXWarden (a detector/blocker of Blizzard’s anti-hack Warden software) and InnerSpace (the non-free DirectX host for the free ISXWoW bot software) responded by… blogging! That’ll show the evil empire. Blogs fix everything.

In this case, Lax goes straight for the Fear-Uncertainty-Doubt effect – “OMG, we can’t stop, er, don’t know what Blizzard is doing any more – they could be sending anything from your PC! Anything! Demographic data! Financial data! Pictures of your dog! PICTURES OF YOUR MOM!”

Blizzard, I strongly urge you to promote transparency in your policing efforts. The public cannot be expected to trust a corporation that is hiding information from its own customers. You are governing several million people across the globe, and even though you do not like some of them, you should not attempt to hide your software or the functionality of your software on your customers’ personal computers. There is absolutely no excuse for doing so, and I do believe that this is now, without a doubt in my mind, an ethical issue.

Of course, the Internet being what it is, Slashdot is ON THE CASE, y0. Not on the case to explicitly note Lax’s somewhat obvious conflict of interest, of course. Reading’s hard when all your software yearns to be free.

Now Blizzard has a tool that is encrypted and can run any type of scan, transfer any file or edit any document on your computer. That can’t be right.

If i had a WoW account i would be cancelling it this second, no videogame has the right to violate the privacy of my computer (Score: 5, Insightful)

You’ve already given up your life when you start playing WoW. What do you have to keep private? (Score: 5, Funny)

Seriously, if this is the worst that Blizzard does, I’m a happy camper. They really do have serious problems with their users being exploited, and detecting these problems early is all good. In my case, they’ll see everything that’s in my virtual Windows environment under Wine. (Score: -3, Embrace The Many)

My thoughts: here’s how I break this down. The usual arguments against Warden:

  • Warden scans the user’s process list and sends it back to the server without the user’s explicit consent (Blizzard’s response is that agreeing to the WoW EULA and playing WoW is implicit consent).
  • Warden logs when the user is found to be using third party programs Blizzard disallows, and then bans the user from WoW. This is seen as a violation of the user’s right to run whatever they want.
  • World of Warcraft has many functions hosted client-side (which is how teleport hacks and the like happen) to improve game performance. This is seen as bad coding.
  • Thanks to the arms race of hackers vs game developers and all of the above, Warden essentially behaves as a virus itself (using polymorphic code cloaking) to block users from stopping it from functioning. This is seen as hijacking the user’s computer.

I disagree with all of the above complaints (aside from perhaps the thing about client side coding – and it’s a compromise every developer eventually looks at, because it’s impossible from a cost/benefit perspective to keep everything on the server) for obvious (and, like Lax, obvious conflict-of-interest) reasons.

But the real bottom line: if you don’t like Warden and find it an invasion of privacy, vote with your pocketbook and don’t pay for WoW. It’s really that simple. Histrionics on message boards aside, playing WoW is not some kind of constitutional right, it’s a contract between you and Blizzard. As part of that contract, Blizzard is going to be looking over your shoulder while you’re playing. If you’re not OK with that, there are, believe it or not, other online games out there, some of which have been rumored to resemble WoW to varying degrees.

Game developers have not only the right, but the expected duty, to enforce a clean and open playing field. As black hats get better at breaking them, white hats are going to get sneakier (and sometimes overbearing) in protecting them. The arms race will never end.

(Until we have an OS with a sane user and application access administration policy. But that’s another subject.)

Edit: further discussion raging here as well.

  1. #1 by Boanerges on November 17th, 2007

    Umm…it tells you it’s going to go look for hacks/bots/cheats/etc, and that it’s going to go send that back to Blizzard.

    How much more explicit do you want it to be? Some folks want Blizzard to tell them EXACTLY what it’s looking for so they can hide again. Ain’t gonna happen.

    The problem with black-box programs like this is that it’s got good intentions and those good intentions pave the way to a little place called Hell. It doesn’t matter what it was MEANT to do, it matters what it CAN do. What kind of damage could be done if there’s a chink in Warden’s armor? Sony learned that lesson the hard way. Some of the audio CDs they published came with a rootkit DRM program that autoinstalled whenever you put the CD in your computer. It turned out that said DRM program had a flaw that could compromise a machine’s security and allow a third party to access data on that machine. Sony released a program to remove it but the damage was done. How many compromised machines still exist because the user never heard of this stealth program Sony slipped in?

    This, in turn, affects everyone. The current use of compromised machines (estimated in the 9 figures range) is to do nasty things like spam and DDoS attacks, all at the whim of the people who compromised them in the first place (Russian mafia, etc). I hope like crazy that Warden doesn’t have any holes because heaven help us all if there’s 8 million more zombie PCs out there doing that crap.

    Amber:
    For starters it’s just too easy to slide down that slippery slope of logic (whee!). Don’t like the new crafting patch? Hey, don’t play. They nerfed your class AGAIN? Shut up about it already and just don’t play the game, there’s plenty of ‘em out there.

    No company (except maybe a government backed one) survives long if nobody buys the products or services the company provides. So in a capitalist society, the best way to influence a company is to stop buying from them until they listen. Boycotts are quite effective (see MLK and Montgomery Buses) but you need a critical mass to make your voice heard. In-game issues that are limited to one segment of the population really can’t do this. If 100 pallies go ZOMG and quit over a nerf out of a population of 8 million, do you, as a company, care? So it’s less of a slippery slope than it is a question of importance. Is this issue really worth going to war with The Man over and is there any remote possibility that you can prevail? Boycotts are a last resort, after all other avenues have been exhausted, not the first battle cry after a perceived injustice.

  2. #2 by Viz on November 18th, 2007

    “You want to get rid of bots? Answer is simple. Open the gold faucets so people don’t have to grind.

    There is something sadistic about demanding to audit the players actions to make sure they really suffered as much as they are supposed to.”

    How stupid. The only effect of “opening the gold faucets” would be destroy its purchasing power.

  3. #3 by RichVR on November 18th, 2007

    “Is there a more casual friendly fantasy MMOG than WoW in existence right now?”

    Dungeon Runners.

  4. #4 by MatW on November 18th, 2007

    People grind and grind and grind so they can fill the sinks and get their cool rewards for doing so. Gold sinks were proposed to keep the economy stable, but now they’re a major element of gameplay.

    If gold was more common (or the sinks were not so big), people wouldn’t feel the need to grind/complain/bot/RMT anywhere near as much.

    If you had several times as much gold coming in, you could afford to repair armour or respec twice as often. More gold in the system won’t affect how much basic things cost, just auctioned stuff.

  5. #5 by Aufero on November 18th, 2007

    The economy argument is a red herring. WoW is a tremendously popular game with a large PvP aspect – they’d need a way to combat keyloggers and performance hacks even if gold sellers didn’t exist.

  6. #6 by kalain on November 18th, 2007

    What sinks?

    Honestly, without farming at 70, gold is trivial to come by. Hello Daily quests, that IS the faucet opening.

    The reason bots exist is not some crippling grind, or CoH would be FAR more prone to leveling services. WoW’s grind is Minimal at best.

  7. #7 by Wanderer on November 18th, 2007

    I rolled a character on a new server a few weeks ago. I already have 850 gold there, and the toon isn’t even 40 yet. My regular characters on other realms are, well, rich. This isn’t even a character I play all that much, by the way, just one I started because I wanted a break from my mains.

    Afford to repair twice as often? Respec twice as often? A day’s worth of daily quest rewards and whatever incidental loot you pick up will keep the average raider in repair money for a whole week, with enough left over to respec for PvP on the weekends. How much more often do you want?

    Anyone who doesn’t have all the gold they need in WoW is simply not willing to put in a little effort (mostly spent in web-surfing) to get it. Open the faucet? It’s not a faucet, it’s a bloody fire hydrant, and it’s already on full blast.

  8. #8 by wowpanda on November 18th, 2007

    Wanderer, could you be so kind as leting us know where are you getting your gold from? I feel like my prayers has been asnwered. I don’t think even the botters are that rich, mainly to keep not getting caught on AH.

  9. #9 by Numtini on November 18th, 2007

    Everytime I hear about how evil Blizzard is for preventing cheaters from cheating, I have a huge desire to subscribe to WOW even though I don’t really like it all that much.

  10. #10 by Davian on November 18th, 2007

    I for one welcome our new Blizzard overlords!

  11. #11 by MatW on November 19th, 2007

    It took me about 2 months to get to 40, I was almost able to afford my first mount then, and that was after a fair bit of messing around with auctioneer. The game works pretty hard to keep you poor. I got tired of the drudge work around level 65. I never even reached level 70 which is where the game really starts.

    If I’d had a bot to grind the timesinks and goldsinks for me maybe I’d still be paying a subscription today ;)

  12. #12 by yunk on November 19th, 2007

    I thought this one deserved an honorable mention, about the guy who cancelled when he saw Warden scan his registry “Sorry that you felt it necessary to cancel your WoW account because you didn’t understand how your computer works, but at least it gives you a lot more spare time for making tin-foil hats”

    and this one: “The thing is, since starting to play WoW my life has descended into a meaningless treadmill of levelling and grinding. There’s no longer anything of interest about me that’s worth stealing.” heh

  13. #13 by Simond on November 19th, 2007

    “It took me about 2 months to get to 40, I was almost able to afford my first mount then, and that was after a fair bit of messing around with auctioneer.”
    My first character had to scrimp and save for her L40 mount, my second one had a handful of gold spare, and my third char could have bought one by L30 or so. My *blood elf* alt could just about afford one by the time he left Ghostlands at L20. Partially improved drops in the new zones, but mostly due to taking advantage of the inflation at the AH. Items which were selling for 10 silver when I started playing are selling for 40-50 silver nowadays, and here’s why:

    There’s lots of gold entering the economy at high levels plus people playing alts (PvP twinks, powerlevelling, whatever) equals selling greens & tradeskill stuff on the AH for an insane profit. My main server regularly has mediocre L29 blues selling for up to 100gp each…and that’s assuming you’re just talking lower levels. L70s can just fly around Outland and run daily quests or work on various factions, get the income from them, and then sell any dropped loot/TS stuff (*cough*motes*cough*) for even more cash.

  14. #14 by Pete on November 22nd, 2007

    Americans need some data protection laws that work.

    But even if you go to great lengths to protect your privacy, it’s entirely possible that someone else can blow it for you: take the recent revelation that the UK government lost in the post a CD with the bank details and social security numbers of half the country on it.

    You have to start picking your battles, and I don’t think WoW is the right place to start a privacy crusade.

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