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Backlash To Backlash
Mike Sellers on Terra Nova picks up on the latest in a long series of “Hey, Second Life may not actually be the Second Coming” news stories. The Forbes story itself is pedestrian (and membership firewalled — oh, hi), and Wagner James Au already picks the story apart with points both obvious and pedantic, but Sellers’ own commentary is more interesting.
But what does it mean for virtual worlds in general as operators try to move beyond their “men in tights” roots? As the difficulties of courting both user-generated content and mainstream business (or education and other non-entertainment sectors) as key constituents become clearer, what does this mean for the evolution of virtual worlds? How long will it be before companies stung by this experience like Wells Fargo decide it’s once again time to venture into virtual worlds for business?
Horribly, horribly scarring visuals of myself in tights banished for the moment, I’d argue strongly that the market is speaking fairly loudly in the argument about “men in tights vs. virtual utopia”, and the fancy lads are winning.
Blizzard’s millions are far more mainstream than Linden’s half a million, both in type of game, and in quality of service. Second Life’s client is arcane, to say the least, for even visiting the game world, let alone indulging in the content creation that is the service’s heart. World of Warcraft’s client can be fairly easily mastered by ten year olds. And, speaking of those 10 year olds — Au’s frequent and frequently hilarious protestations to the contrary — by the very nature of user-created content on the Internet, Second Life is not only adults-only, it’s become almost a self-parody, with frequent bickering between Gorean pleasure slaves and furry anthromorphic fox-druids over who can insult those damn ageplayers more. Meanwhile, the most risque content you might find in World of Warcraft are a few double entendres in quest lines and earnest roleplaying elves hiding in Silvermoon tavern rooms.
In fact, I suspect it will be those fancy-lad men in tight games that will actually solve the user created content problem. The reason is simple – powerful financial interest. It’s not possible for many companies to fund a development team to create a world that can compete with World of Warcraft in terms of content creation. One simple solution is to outsource that to the players themselves. No game has really unlocked that puzzle yet, though many are trying.
And not only does that financial motivation for user-driven content exist, said fancy-lad games are already well on their way to solving the other problem with user-driven content, mainly the users driven away by it. The W-Hat griefers of SL are old hat to grizzled MMO veterans who remember fondly when an “azzrape” in UO actually meant something. The lessons learned from those experiences teach budding world developers how to craft tools so that they can’t be used for, well, evil.
Does this mean that future World of Starcraft Hammer Online games will have the wacky user-driven content seen in Second Life? No. And there’s another other secret that the media hasn’t seem to grok yet – most people don’t *want* the chaos of a hundred thousand schools of thought contending. They want entertainment. They want to log in and have an experience – and the somewhat interactive entertainment of MMOs is quite enough deep thought, thank you. That’s not to say that the MOO-style constructive random play of worlds like SL won’t be a vibrant niche – but a niche I suspect is where it will end.
And speaking of ending, the quotes in the Forbes article indicate something that is also ending, I hope – the media’s fascination with virtual worlds as interactive commercials. Amazingly, few people want to journey in the plastic fantastic dreamworld of endless commerce that is Linden’s painted vision of SL. Those people that are members of SL couldn’t care less about a bank’s online “presence”, unless for some reason an overdraft fee motivates them to see if they bothered to disable grief scripting. Virtual worlds just aren’t very efficient for e-commerce — if I want to buy something online, I want to tick off things from a quickly loading web page, not select a purple cow avatar to see if I can find the thingy on the fourth floor of the Virgin Megastore Crystal Virtual Palace — and few are in the market to journey through infomercials.
Is that to say that there’s no way to monetize virtual worlds? Of course not. But there’s smart money, and then there’s stupid money. Understanding the VW market and providing goods and services for the community would count as the former. Making a really big shiny castle full of leaflets you can download… well, probably the latter.
And I wouldn’t expect companies like Wells Fargo to understand that. I’d look more for something akin to a VW version of Google. Something out of left field from very smart people that takes something VW participants do every day, and make it so much more brutally efficient that they own the market by default.
Probably someone like this guy.
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about 3 years ago
By entering second life you generate awareness, quite a valuable thing if you are an organisation that for various reasons cant use the more well known marketing methods like TV commercials. Instead of commercials you’ll get a 5 minute slot in the news.
about 3 years ago
@Wolfe:
I think the point is that the amount of awareness generated doesn’t really justify the expenditure of resources required to generate that awareness. I’m not convinced that the majority of the general public is even aware of Second Life’s existence, and not everyone who *is* aware of it find it terribly interesting. As many companies are finding out, investing in virtual space in Second Life just isn’t proving to be a profitable venture.
about 3 years ago
One hell of a post.
about 3 years ago
…Understanding the VW market and providing goods and services for the community would count as the former…
From personal experience, this is spot on. If you really want to get rich in SL, you need to invent/design/create something that the people already there will find interesting or useful, in the context of SL, rather than trying to bring in things that aren’t a lot to do with SL really, setting up a 3D storefront and hoping for the best.
about 3 years ago
what’s the difference between a second-rate massively online social network and any number of any other MMORPGs with X number of subs?
A good publicist.
about 3 years ago
I thought we had all learned to ignore Wagner James Au after: “Dry brambles blow through her womb.”?
about 3 years ago
Shallow and Pedantic -Peter Löwenbräu Griffin
about 3 years ago
“And I wouldn’t expect companies like Wells Fargo to understand that. I’d look more for something akin to a VW version of Google. Something out of left field from very smart people that takes something VW participants do every day, and make it so much more brutally efficient that they own the market by default.”
Exactly. Like it or not most VW participants spend the vast majority of their time making their deck of cards better and while they are doing that they want to show their deck of cards to everyone around them.
about 3 years ago
MOO’s were awesome, in their own right. Exactly put, even in the text MUD world they were a niche. SL picks up exactly where MOO’s niche left off.
Am I the only person who see’s real life Commerical’s in VW’s leading to real life objects being sold in VW’s? Which in turn can lead to legalized RMT abuse if not implemented correctly? We kinda already do a form of this in EQ with the /pizza command.
Eventually you’ll be able to buy your own Barbie Elf in a Barbie Elf virtual world.
(and then exchange it for a 100 gold on eBay)
about 3 years ago
See, you wrote that big long post, and yet most people are only going to remember the ‘teledildonics’ link at the end.
about 3 years ago
As laughable as people find the concept of “teledildonics”, the combination of SL and teledildonics is where the money is at. Instead of trying to stamp out “adult” content in SL, Linden Labs should buy RealDoll and work like horny Keebler Elves to make some sort of USB RealDoll with motorized joints that respond to whatever your “partner’s” avatar is doing in SL. They’d make a billion dollars overnight. Look at any technology since the dawn of man – in the simplest terms we’ve always tried to eat it/with it, then fuck it, and then kill with it.
Bottom line, SL is not, and will never be about respectable business environments. People in SL have no interest in that shit whatsoever, and anyone who’d spent 5 minutes there knows it. SL is the tentative next step in the porn industry. Linden Labs needs to accept who their users are and adjust accordingly. The most “moral” mainstream thing going on in SL is casino gambling – too bad that’s illegal in the States. A Vegas sim run by actual Vegas entities would bring in money insulated goldhats.
Also fell the need to admit that I own several slaves in SL. Don’t knock it till you’ve tried it. Though they need to put some serious work into the client for combat. It’s a fucking travesty for any sort of action-type stuff.
about 3 years ago
This sounds a lot like “the internet will never be more than a tool for porn.” I do agree that adult content is a major focus. But there’s potential in SL to be more than just a porn delivery device.
The problem is that there’s no vision behind SL. They have name recognition and the attention of the media. And for some inexplicable reason, the majority of that media attention has been positive. They’re sitting on a gold mine. Unfortunately Linden seems to be content with generating bullshit instead of pushing the state of the art.
about 3 years ago
Not to worry, Amber; someone will push the state of the art. SL is just one of the first purely social virtual worlds to get massive attention; someone with more know-how and money will create a better platform. SL is Meridian 59 to some future WoW.
In the end, SL’s real impact on the industry may be the legal standards/precedents set for offering and managing a virtual world, created as a result of being sued by users or pursued by politicians horny for a safe campaign issue.
about 3 years ago
Alright … I usually hate it when people leave a comment just saying “nice post”, but dammit, Scott, that’s one nice post!
While I enjoy some user created/generated content, why all the buzz as though it’s the last next best thing? I agree, entertainment is what people really crave, and while the opportunity to contribute in a tangible way to some of these games(vw’s, whatever) is certainly worthwhile, in the end we enjoy being spoon-fed … we always have, and we always will.
about 3 years ago
“if I want to buy something online, I want to tick off things from a quickly loading web page, not select a purple cow avatar to see if I can find the thingy on the fourth floor of the Virgin Megastore Crystal Virtual Palace”
I’m so damn weary of people who want to check e-mail by getting up from a virtual chair, walking to the virtual front door, opening it, stepping outside, closing that virtual front door, walking down the virtual path to the curb of the virtual street and opening up the virtual mail box, reaching inside, getting the virtual envelopes, closing the virtual mail box, walking back up the virtual path, opening the virtual front door again, stepping back inside the virtual house, closing the virtual front door, walking back to the virtual chair, sitting down, and opening each envelope in turn, taking care not to get a virtual paper cut and have to get the virtual antiseptic.
I like clicking “Check Mail” instead.
I guess Web 2.X isn’t for me. But hey, apparently there’s real money in making cumbersome, lag-infested, buggy virtual worlds to replace our streamlined World Wide Web. It’s dot-bomb all over again!
about 3 years ago
Sly, you nailed it. I lived through the painful evolution of the web and related apps (email clients like pine, eudora, etc.) once already. hearing people tell us SL is “teh futar!!’ just annoys me. It is a dildo-infested graphical chatroom. Much like many web 1.0 and 2.0 sites/apps, it offers nothing that cannot be achieved more efficiently elsewhere. Except cybering, I guess.
Maybe Jessica is right and virtual worlds will evolve, but I think she did a disservice to M59 in comparingit to SL. If I was Psychochild, I would demand an apology